The recent major AWS outage that affected a broad range of internet services (including Snapchat, Fortnite, Venmo, Ring, and Amazon’s own services) on Monday, October 20, 2025, is resolved.
AWS has confirmed that all services have returned to normal operations.
Key Details on the Outage
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Status: Resolved.
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Duration:
- The major disruption lasted for several hours, with service restoration progressing throughout the day. AWS confirmed that “all AWS services returned to normal operations” as of Monday evening (around 6:00 PM ET / 11:00 PM BST on October 20).
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Cause:
- The outage was initially attributed to a Domain Name System (DNS) resolution issue within AWS’s US-EAST-1 Region (Northern Virginia). The problem reportedly stemmed from an issue with an internal subsystem responsible for monitoring the health of network load balancers.
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Impact:
- The outage primarily affected AWS services in the US-EAST-1 region, which is the largest AWS region globally. The disruption had a massive cascading effect on dependent applications, websites, and businesses worldwide.
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How Long Will AWS Be Down Now?
Based on official statements, AWS services are currently operating normally.
While minor, temporary, and localized issues can happen with any major cloud provider, the major widespread outage that occurred on Monday, October 20, is over.
If you are running services on AWS, you should consult the AWS Health Dashboard for the most current, service-specific status information.
List of Companies Affected by AWS Outage
The widespread AWS outage that occurred on Monday, October 20, 2025, affected thousands of companies globally, due to its root in the crucial US-EAST-1 region. The disruption spanned numerous sectors, from social media and gaming to finance and government services.
Here is a list of some of the most notable companies and services that were reported to have been impacted:
Amazon and Related Services
- Amazon.com (Main shopping site)
- Amazon Alexa (Smart assistant functionality)
- Prime Video
- Ring (Doorbell cameras/security services)
- Kindle (Download access)
- Amazon Music
Social Media, Messaging, and Workplace Tools
- Snapchat
- Reddit (Experienced significant downtime)
- Signal (Messaging app)
- Zoom
- Slack
Gaming and Entertainment
- Fortnite (Connectivity and login issues)
- Roblox (Major disruption)
- PlayStation Network
- Epic Games Store / Epic Online Services
- Clash Royale / Clash of Clans
- Pokémon Go
- Roku
- Twitch
- Disney+
- Hulu
- HBO Max
Finance and Payments
- Venmo (Peer-to-peer payment service)
- Coinbase (Cryptocurrency exchange)
- Robinhood (Trading platform)
- Chime
- Lloyds Bank, Bank of Scotland, Halifax (UK banking services)
Business, Education, and Travel
- Canva (Creative tool)
- Duolingo (Language learning app)
- Canvas by Instructure (Widely used educational platform)
- Lyft (Ride-sharing app)
- McDonald’s App
- Delta Air Lines / United Airlines (Flight dispatch and customer access issues)
- HMRC (UK Government tax authority website)
- Verizon / Vodafone / BT (Telecommunications services)
AI and Other Platforms
- Perplexity AI
- Wordle (Intermittent access issues)
- Adobe Creative Cloud
- My Fitness Pal / Strava (Fitness apps)
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