Yes, there are significant issues right now. While the servers are technically “online” following the major hack and shutdown earlier this week, many players are still experiencing outages and errors as of today, Thursday, January 1, 2026.
Here is the current status breakdown:
1. Official Status (Ubisoft)
Authentication & Matchmaking: Listed as “Degraded” or showing “Unplanned Issues” across all platforms (PC, PlayStation, Xbox).
In-Game Store: Currently Offline.
Marketplace: Remains Closed indefinitely while Ubisoft investigates the recent economy exploit.
2. Common Errors You Might See Today
“Synchronization Failed”: This is the most common error right now. It means your local save cannot sync with the server because the backend is still unstable
Long Queue Times: If you do get in, you may sit in a queue for a long time as they throttle the number of players allowed in to prevent a crash
Missing Items/Credits: Do not panic if your inventory looks wrong. Ubisoft is still in the process of “rolling back” accounts to fix the hacked credits/items from the December 27th incident
Also Read : Marvel Rivals Patch Notes Today
What You Should Do
Do not reset your router: This is a server-side issue, not your internet connection.
Wait it out: Attempting to reconnect repeatedly can sometimes lock your account temporarily during these stability checks.
How to Fix “Synchronization Failed” Error
Here is the latest on the Marketplace and the specific workarounds for the “Synchronization Failed” error you are seeing.
Part 1: Fixes for “Synchronization Failed”
Since the servers are currently “degraded” following the December 27th hack, this error is often a false negative—meaning your data is fine, but the server just times out checking it. Try these steps in order:
1. The “Cloud Save” Toggle (Best Fix for PC)
If you are on PC (Ubisoft Connect), this is the most successful workaround right now:
Open Ubisoft Connect and go to Settings.
Uncheck “Enable Cloud Save Synchronization”.
Launch Siege. It should force the game to read your local file instead of getting stuck checking the server.
Once you are in the main menu successfully, close the game, re-enable Cloud Save, and launch it again. It will ask which file to keep—choose “Local Save” to overwrite the bugged cloud version.
2. Delete Local Save Data (Consoles)
If you are on Xbox or PlayStation, your local “save file” (which only holds settings/loadouts, not your operators/skins) might be corrupted by the server crash.
Xbox: My Games & Apps > Highlight Siege > Menu Button > Manage Game & Add-ons > Saved Data > Delete from Console Only (do not delete from everywhere).
PlayStation: Settings > Storage > Saved Data > Delete the Rainbow Six Siege save file.
Note: This resets your attachments and skins to default, but it often clears the login block.
3. The “Spam” Method
Because the servers are throttling logins to prevent another crash, some players report that simply pressing “Retry” or “Cancel” and reconnecting 5–10 times eventually lets them in.
Part 2: Marketplace Status
Current Status: CLOSED / OFFLINE
Reason: The “Economy Exploit” (December 27 Hack).
Hackers managed to inject billions of R6 Credits into random accounts and buy up the entire supply of Glacier/Gold Dust skins, crashing the economy.
When will it open?
There is no official ETA yet. Ubisoft has stated they must manually “scrub” millions of fraudulent transactions and remove the hacked credits before they can turn the Marketplace back on.
Prediction: Given the scale of the rollback required, it will likely remain closed for at least another week (until mid-January).
Summary:
The game is playable if you use the Cloud Save workaround, but do not expect to buy or sell skins for a while.
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