ARC Raiders Online Connection Error Fix | ERROR AREX0024 or ERROR ART00004

The ARC Raiders online connection error, often indicated by codes like “Network Timeout ART00004” or messages such as “Login failed due to service interruption,” usually stems from server or network issues.

These errors happen when your game client cannot properly connect to Embark Studio’s servers, which could be due to server overload, unstable internet connection, firewall or antivirus blocking the game, VPN/proxy interference, or outdated network drivers.

If you’re receiving a “Online Connection Error” in ARC Raiders, here’s a breakdown of what’s going on and what you can do to try to fix it.

🔍 What the error means

• Many players report seeing something like: “Online services are currently unavailable” when starting the game.

• The issue seems strongly linked to server overload / backend issues from the developer Embark Studios. For instance: the game launch had over 150,000 concurrent players on Steam, which stressed the servers.

• The developer has acknowledged connection issues and implemented measures like login queues.

• Examples of specific error codes or messages being reported:

  • “ERROR ART00004”—network timeout retrieving backend data.

  • “ERROR AREX0024” or “Online Connection Error – Online services are currently unavailable”.

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✅ What you can try on your end

Even though the root cause is likely server-side, you can still check/fix some potential local issues. Try the following steps:

1. Restart the game & your system

   • Quit ARC Raiders fully, restart your PC/console.

   • Try launching again. Many players report simple restarts helped temporarily.

2. Check your internet connection

   • Make sure your network is stable, wired connection if possible.

   • Reset your router/modem: unplug for ~30-60 seconds, then power back on.

   • Check if other online games or services are working fine. If not, problem might be local.

3. Check firewall / router settings

   • Some players fixed it by adjusting firewall settings or router features like SIP ALG or UPnP.

   • On PC, you may need to allow the game’s executable through your firewall.

4. Avoid VPNs / proxies if using them

   • If you’re using a VPN or proxy, try disabling it temporarily to see if it resolves the connection issue.

5. Wait & retry

   • Since this appears to be largely server-side, sometimes the only remedy is to wait until the server load subsides or the developer fixes it. Many reports indicate this.

6. Check official channels for updates

   • Monitor the developer’s Discord, X (Twitter) or subreddit for announcements regarding server status.

⚠️ Current status

• Yes — there is a known issue affecting many players with the “Online Connection Error”.

• It affects multiple platforms (PC, Xbox, PS5) and appears across regions

• The developer has acknowledged it but has not yet given a precise ETA for full resolution.

• While waiting, you’ll likely experience retry loops, login queues, or inability to start matches.