If Apple Music is not working on your iPhone, here’s a detailed troubleshooting checklist to help you get it back up and running:
✅ Quick checks
Make sure your internet connection is working (Wi-Fi or cellular).
Verify that your Apple Music subscription is active.
Check if Apple Music (or related Apple services) might be down: go to Apple Inc.’s System Status page.
Force-quit the Music app and reopen it.
Restart your iPhone.
🛠 More detailed fixes
If the basics didn’t help, work through these more involved steps:
Update iOS and the Music app
Go to Settings → General → Software Update and install any available iOS update.
Open the App Store, go to Updates and check if the Apple Music app needs updating.
Check “Sync Library” / iCloud Music Library
Settings → Music → Sync Library (or iCloud Music Library) — ensure it’s turned ON.
If it’s already ON, toggle it OFF then ON again, wait a few minutes, and retry.
Free up storage on your iPhone
Go to Settings → General → iPhone Storage. If space is very low, remove unused apps/media. Lack of storage can interfere with Music performance.
Reset network settings
Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings.
Note: this clears saved Wi-Fi networks/passwords, so you’ll need to reconnect.
Sign out and sign back into your Apple ID / Media & Purchases
Settings → [Your Name] → Media & Purchases → Sign Out, then sign back in. This can refresh account-related issues.
Check if any restrictions are enabled
Settings → Screen Time → Content & Privacy Restrictions → Content Restrictions → Music, Podcasts & News.
Make sure music is allowed, and explicit content isn’t blocking what you want to play.
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📌 Why this might be happening
Sometimes it’s service-side (Apple Music servers or iCloud Music Library syncing may be having issues).
Your network connection (WiFi or mobile data) may be unstable or configured in a way that blocks streaming.
Your subscription or account status may have changed (expired, payment issue, signed out).
Could be a software bug (especially after an iOS update) affecting the Music app.
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