anz . com . au/business/document-exchange : What is ANZ Document Exchange?

Here’s what the ANZ Business Document Exchange (also known as Document Exchange via ANZ Business Banking) offers:

🔐 What is ANZ Document Exchange?

ANZ provides a secure digital portal designed for business customers to transfer, fill, and sign documents shared with their ANZ Business Banker. It’s a privacy-focused way to share sensitive information—much safer than email.

⚙️ Key Features

  • View a list of requested documents from your banker

  • Upload files up to 150 MB

  • Electronically fill and sign eligible documents

  • Get real-time status updates (e.g., uploaded, accepted, or rejected)

🛠️ How It Works

  1. Sign in securely

    • Use the email and mobile number registered with your banker.

    • Verify via SMS code.

  2. Upload or complete forms

    • Upload requested files or use digital forms.

    • If a document is rejected (e.g., unreadable or outdated), you’re notified and can re-upload.

  3. Receive confirmation

    • Once all documents are submitted and accepted, you’ll get an email confirmation.


✅ Benefits of Using It

  • Secure & encrypted: Keeps your data private and secure

  • Live tracking: Know exactly when documents are moved, accepted, or flagged

  • Large file support: Handles files up to 150 MB

  • Digital forms: Some documents can be filled and signed online


💡 Tips & Troubleshooting

  • Make sure the email and mobile number you enter match the ones your banker has on file

  • If you’re unable to provide a requested document, you can delegate the request to a colleague via the portal

  • For access issues, reach out to your ANZ Business Banker or call ANZ Business Support


🔗 How to Access

You can go directly to the Document Exchange page by searching ANZ’s website for “Document Exchange” or visiting their Business Support section.


📞 Need Help?

If you encounter issues—like login trouble, document upload errors, or missing sharing options—it’s best to:

  • Contact your ANZ Business Banker

  • Or call ANZ Business Banking support (Australia): 1800 269 242 (Intl: +61 3 8699 6906)


In summary: ANZ’s Document Exchange is a secure, efficient platform tailored for business clients to respond to document requests from their banker—keeping uploads confidential, trackable, and easy to manage.

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