Ankiweb Error | Connection Timed Out

If you are likely experiencing a “Connection Timed Out” or syncing failure rather than a total outage, the server is temporarily overloaded. Do not uninstall the app (you will lose data). Just wait 1 hour and try again.

Here is how to fix the specific error you are likely seeing:

1. If you are getting “Connection Timed Out” / Network Errors

Many users have reported sync failures since Jan 1st. This is usually a “routing” issue where your specific internet provider is struggling to reach Anki’s servers.

• The Fix: Switch your internet source.

  • If you are on Wi-Fi, turn it off and use Cellular Data (hotspot) to sync.

  • This successfully bypasses the error for most users right now.

2. If you are getting a “502 Bad Gateway”

This is a server-side error.

• AnkiHub Users: If you use the AnkiHub add-on (common for medical students/AnKing decks), their servers have been intermittent this week. You may need to disable the add-on temporarily to sync your main collection.

• AnkiWeb Users: If the main AnkiWeb site is giving this error, the server is temporarily overloaded. Do not uninstall the app (you will lose data). Just wait 1 hour and try again.

Also Read : Billy Ripken Error Card

3. If you are getting “Database Locked” or Generic Errors

Your local file might be slightly corrupted.

1. Open Anki on Desktop.

2. Go to Tools $\rightarrow$ Check Database.

3. After it finishes, try syncing again.

Standard Warning:

If the app asks you to “Upload to AnkiWeb” or “Download from AnkiWeb,” always choose the device that has your most recent progress to avoid overwriting your cards.