If you’re seeing the error: “An error has occurred while processing this request” in Cookie Run: Kingdom, it usually relates to network issues, game server problems, or corrupted game data.
🧩 What Causes This Error in Cookie Run: Kingdom?
Here are the most common reasons:
| Cause | Description |
|---|---|
| 🌐 Poor or unstable internet | Weak Wi-Fi or mobile data causing timeouts. |
| 🧹 Corrupted game cache | Old or broken local files conflict with the server. |
| 🔒 Server-side issues | Devsisters’ servers may be down or under maintenance. |
| 🔑 Login session expired | Your saved session or login token may have expired or failed. |
| 🔄 App version mismatch | You’re using an outdated app version. |
| 🧱 Device compatibility | Occasionally, specific devices or OS versions cause conflicts. |
✅ How to Fix It
Try the following in order:
1. 🔄 Force Close & Reopen the Game
Fully close the app from multitasking, then reopen it.
Simple but often works if it’s a temporary loading issue.
2. 🌐 Check Your Internet Connection
Switch between Wi-Fi and mobile data.
Restart your router if needed.
Avoid public/hotel Wi-Fi — they often block gaming ports.
Also Read : Error Name Entered is Not as per PAN. Please Retry | Fixes
3. 🧹 Clear Cache (Android Only)
Go to:
Settings > Apps > Cookie Run: Kingdom > Storage > Clear CacheDon’t clear data unless you’re OK re-logging in.
⚠️ On iPhone: no cache clear option — you’ll need to reinstall (see below).
4. 🔁 Update the App
Go to the App Store or Google Play and check for updates.
Using an outdated version often causes server rejection.
5. 🔧 Reinstall the App (Safe if Account is Linked)
ONLY do this if your account is linked to Google, Apple, DevPlay, etc.
Uninstall → Reboot phone → Reinstall.
Login again using your linked account.
6. 🌐 Check for Server Issues or Maintenance
Visit the official Cookie Run: Kingdom Twitter or Discord server for outage or maintenance alerts.
This error sometimes shows during ongoing server maintenance.
7. 📩 Contact Devsisters Support
If none of the above works:
Select Cookie Run: Kingdom → Submit a ticket with details/screenshots.
📝 Tip: Backup Your Account!
Before you reinstall or try risky fixes:
Go to Settings > Info > Account Info
Link your account (Google, Apple, or DevPlay) so you don’t lose progress.
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