To activate your AMEX Prepaid Card, Go to www.amexrewardcard.com. Enter your: 15‑digit card number, Expiration date (MM/YY) and 4‑digit security code on the front of the card.
Here’s how to activate and check the balance of your American Express Reward (prepaid) card via AmexRewardCard.com, plus what to do if you run into issues:
Activation Steps
Online Activation via AmexRewardCard.com
Go to www.amexrewardcard.com.
Enter your:
15‑digit card number
Expiration date (MM/YY)
4‑digit security code on the front of the card
Click Sign In to complete activation.
Activation by Phone
Call 1‑833‑249‑6098.
Provide the same card details (number, expiration, security code) to activate by phone.
Checking Your Balance
Online
Use balance.amexgiftcard.com (a URL linked by American Express) to sign in. You’ll need:
15‑digit card number
Expiration date
Security code
Optionally, register an email during sign‑in.
Some sources suggest that logging in via AmexRewardCard.com also allows balance checks.
By Phone
Call 1‑833‑249‑6098 (same as above) to hear your balance via automated prompts or from a representative.
Also Read : UIF USSD Code | How to Use it in SASSA
Troubleshooting & User Insights
Even after activation, many users report that these cards are finicky or repeatedly declined online. Here’s what people are saying:
One user couldn’t activate online due to an error but a small in-store purchase appeared to trigger activation:
“…the card might activate by making a small in store purchase…” Reddit
Some cards show as active and hold a balance, but simply won’t work online or via bots:
“…confirmed online that it’s activated and has a balance… failed transactions include Amazon, eBay, PayPal, Apple Pay…” Reddit
A notable issue—online transaction failures often happen when merchant sites don’t send full card-data during authorization:
“…they only approve online transactions when it’s all that data being sent… you have to ‘re‑add’ the card each time.” Reddit
Many recommend in-store use over online if you’re struggling:
“…got it to work in person at Walmart…” Reddit
Others suggest leaving some balance “headroom” because pre‑authorization holds can block purchases if balance is exactly equal to purchase:
“…there’s always a temporary charge… purchases close to the gift card amount will fail…” Reddit
Quick Reference Summary
| Task | Steps |
|---|---|
| Activate Online | Visit AmexRewardCard.com → enter card number, expiry, front security code → Sign In |
| Activate by Phone | Call 1‑833‑249‑6098 → provide card details |
| Check Balance Online | Use balance.amexgiftcard.com or AmexRewardCard.com → enter required details |
| Check Balance by Phone | Call 1‑833‑249‑6098 → follow prompts |
| Troubleshoot Activation | Try a small in-store purchase to force activation |
| Troubleshoot Declines | Use in-person merchants (e.g., Walmart) or avoid saving card to sites, re‑add each time |
| Avoid Full‑Amount Purchases | Leave a few dollars buffer to accommodate pre‑authorization holds |
Final Thoughts
You’re on the right track activating and managing your card via the official site or phone number. But be aware: many users find that while the card is technically active and showing a balance, online usage is often unreliable. Retail outlets like Walmart tend to have better success in-person. Avoid exactly matching the card balance with purchases and don’t rely on saved card information for multiple transactions.
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