To activate your new Amex Gift card for online use, go to https://balance.amexgiftcard.com or by calling the toll-free number listed on the back of your Card (1-888-846-4308).
We recommend that you sign your name on the back of the Gift Card, and record the following information in case your Gift Card is ever lost or stolen: Gift Card number, 4-digit Card Identification Code on the front of the Card, 3-digit Card Security Code located on the back of the Card, Customer Service phone number.
✅ Step-by-Step Activation (Online)
Go to https://balance.amexgiftcard.com on your PC or mobile.
Enter your 15‑digit card number, expiration date, and 4‑digit Card ID (CID) from the front of the card.
Complete the Captcha, then click Sign In.
If activation is required, the system will prompt you—else, it logs you in to view your balance and transaction history.
Once logged in, the card is activated and ready to use.
☎️ Activate by Phone
Call the toll‑free number printed on the back of the card (commonly 1-888-846-4308).
Follow the automated prompts: input your card number, expiration, and CID.
If prompted, press “0” to connect with a representative.
Also Read: amexrewardcard.com Activate Login
How to check your Amex Gift Card balance:
1. Visit: www.balance.amexgiftcard.com.
2. Sign in by entering your gift card’s 15-digit card code, expiration date, and security code.
3. To register, please enter your email address (optional)
4. Click “Sign In” after checking the verification box
5. Alternatively, dial +1-888-846-4308 to reach Amex Customer Service
Why doesn’t my American Express user ID work on AmexGiftCard.com?
AmexGiftCard.com is a separate website with its own user ID and password, and therefore your American Express user ID cannot be used to sign in to the site. Once you create your user ID and password on AmexGiftCard.com, you can sign in to the website and view past orders placed after July 17, 2018, modify personal information, and create an address book for future orders.

What do I do if my Gift Card is lost or stolen?
How do I use my American Express Gift Card to shop in-store?
Please note, not all merchants allow split payment transactions and some transaction types require a hold of up to 20% above the purchase amount.2. Swipe your Card and select Credit on the keypad.
Your American Express eGift Card can also be used in-store to pay when added to digital wallets: Apple Pay®, Samsung Pay, and Google Pay.
How do I use my American Express Gift Card to shop online?
Please note: some transaction types require a hold of up to 20% above the purchase amount.2. Select ‘Credit’ or ‘Debit’ as the payment method (Do not select ‘Gift Card’).
3. In the Payment Method section, enter the card information as you would a credit or debit card
4. In the Billing Address section, please fill in your name and address