To activate your new American Express card in Canada, go to americanexpress.ca/activate. Input your card number and the 4-digit Card ID or call 1‑800‑567‑2639.
Here’s how to activate your American Express card in Canada (AMEX CA):
Three Convenient Activation Methods
1. Via the Amex App
Download the American Express® App from the App Store or Google Play.
Open the app and tap “Activate Card and Online Account”; if you already have an account, simply log in and select “Add a Card”.
Enter your 15-digit card number and the 4-digit Card ID (found on the front of the card above the AMEX logo).
Verify your identity through the security prompts.
Optionally, create a PIN if prompted and complete account setup.
2. Online at the Amex Website
Visit the Canadian activation site: americanexpress.ca/activate
Input your card number and the 4-digit Card ID.
Verify yourself, choose a PIN (if required), and follow the steps to register your online account.
3. By Phone
Call the AMEX Canada activation line, available 24/7:
Personal Cards: 1‑800‑567‑2639
For general support (24/7): 1‑800‑668‑2639 (North America) or (905) 474‑0870 (Toronto/collect).
You’ll be prompted to provide your card number and answer security questions to confirm your identity and activate the card.
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Summary Table
| Method | What You’ll Need | Steps Involved |
|---|---|---|
| Amex App | App, card number, 4‑digit Card ID | Download app → Activate/Add Card → Enter details → Verify identity |
| Online | Browser, card number, 4‑digit Card ID | Visit activate page → Enter details → Create PIN → Register account |
| Phone | Phone, card in hand | Call toll‑free → Provide card number → Answer verification → Activate |
After Activation: What to Do Next
Once your card is active, consider these key steps to make the most of it:
Set your PIN (if you haven’t already) via the app or online account.
Add your card to mobile wallets (e.g., Apple Pay, Google Pay) for convenient digital payments.
Explore Amex Offers, available in your app or online account—they pop up once activation is complete.
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