Amazon Store Card Login : Manage Your Amazon Credit Card Account

Amazon Store Card Login : Manage Your Amazon Credit Card Account

Link your Amazon and Synchrony Bank accounts to enable easy access to basic card account information directly on Amazon.

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You can manage your Amazon Store Card or Amazon Secured Card account using the following options:

  1. Link your Amazon and Synchrony Bank accounts to view basic information about your Amazon Store Card or Amazon Secured Card account directly on Amazon. Click on the ‘Link Now’ button on the third card and enter your Synchrony Bank user ID and password to establish linking.
  2. Synchrony Bank’s account management site.
  3. The Amazon Store Card mobile app. Download the app for iOS here and Android here.
  4. Amazon Alexa on any Alexa-enabled device (using the Amazon Store Card skill).
  5. Synchrony Bank’s customer service support via phone or chat. you can find contact information here.

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I need help with… Synchrony Bank website Amazon Store Card App Alexa Store Card Skill Synchrony CS support (Chat/Call) Amazon Card Member page
Accessing my [Amazon Store Card / Prime Store Card / Amazon Secured Card / Amazon Prime Secured Card] account at Synchrony Bank

Log in with your Synchrony Bank user ID and password.

Log in with your Synchrony Bank user ID and password.

Enable skill and set up PIN

Access your Synchrony Bank account directly from your Amazon Card Member page with account linking. Click on the ‘Manage at Synchrony Bank’ button on the first card to access.

My Synchrony Bank user ID/ password

Click on the ‘I forgot my User ID or password’ links underneath the ‘Secure Login’ button

Click on ‘Forgot User ID or password’ on login screen.

N/A
Getting my full credit card number

Chat: Type ‘Need Account #’.

Phone: If prompted to enter account #, say, “I don’t have it”.

Finding account balance and due date
Making a payment

See Make a Payment on an Amazon Store Card or Amazon Secured Card Account

Update auto pay settings

Click on Payments > Manage Autopay

Review recent transaction summary
Accessing account statements

Click on Activity > Statements

Switch to paperless billing

Click on Activity > Statements

Sign-up for email and / or text alerts

Click on Services > Manage Alerts and messages

Update personal information on account

Click on ‘Profile’ from the top menu

Request Credit Limit Increase

Click on Services > Request Credit Increase

Credit Limit Inquiries
Dispute a charge on your card

Activity > Dispute a Charge

Report lost or stolen card / Replace card / Close account

Click on Services and choose the applicable option from drop-down

Inquiries related to billing statement / interest / fees

Make a Payment on an Amazon Store Card or Amazon Secured Card Account

You can make one-time or recurring payments on your Amazon Store Card or Amazon Secured Card Account by signing into your Synchrony Bank online account. The payment due date for your account can be found on your monthly billing statement, or by accessing your online account.

To make a payment on an Amazon Store Card or Amazon Secured Card Account, do one of the following:

Make a one-time payment:

  1. Sign in to your Synchrony Bank account at http://www.syncbank.com/amazon or link your Amazon and Synchrony accounts to navigate directly to Synchrony from the Amazon site.
  2. Hover over Payments at the top of the page, then scroll down and select View and Make Payments.
  3. In the first field, select Minimum PaymentStatement Balance (as of your last statement)Current Balance, or Other.
  4. In the second field, select the Payment Date.
  5. In the third field, select an existing payment method. You can also select Add New Payment Method or Update Payment Methods to update your payment preferences.
  6. Verify that the information is correct and select Submit Payment.

Note: If this is your first time accessing your account, you’ll need your full account number in order to complete the registration and establish a login and password for your Synchrony account.

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Make a recurring payment:

  1. Sign in to your Synchrony Bank account at http://www.syncbank.com/amazon or link your Amazon and Synchrony accounts to navigate directly to Synchrony from the Amazon site.
  2. Hover over Payments at the top of the page, then scroll down and select Manage Autopay.
  3. Select Minimum PaymentStatement Balance (as of your last statement)Current Balance, or Other.
  4. Select your bank account and review the terms and conditions for setting up a recurring payment. If you agree, select Set Up Autopay.

Amazon Store Card

You’ll receive confirmation that a recurring payment has been established and that you can cancel your recurring payment any time before the scheduled payment date.

Note: If this is your first time accessing your account, you’ll need your full account number in order to complete the registration and establish a login and password for your Synchrony account.

Make a payment by phone: Call Synchrony Bank at 1-866-634-8379. A payment made through the automated phone system or with a Customer Service representative is always free of charge.

Make a payment by mail: Send a check or money order made out to “Synchrony Bank / Amazon” with the remittance slip from your monthly statement for the amount you wish to pay to the following address:

Synchrony Bank / Amazon, P.O. Box 960013, Orlando, FL 32896-0013.

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