Scammers send a text message that looks like it’s from Amazon. It often says something like, “Urgent Recall Notice: An item you recently purchased has been recalled for safety reasons.
When you come across a message or announcement labeled “Amazon Safety Recall text,” it often refers to one of two scenarios:
1. Authentic Recall Notices from Amazon
Where to find them: Legitimate product recall alerts will appear in your Amazon account under “Your Recalls and Product Safety Alerts.” You can visit Amazon’s dedicated page for this purpose—typically located in the footer area of the website—to check any active notices related to items you’ve purchased.
How Amazon handles recalls: The U.S. Consumer Product Safety Commission (CPSC) has determined that Amazon must properly notify customers when dangerous products—whether sold directly or by third-party sellers—are subject to recalls. Amazon now must follow established recall procedures, including informing customers and handling returns or refunds.
2. Scammy “Safety Recall” Texts (Phishing Attempts)
What they are: Scammers frequently impersonate Amazon by sending fake text messages claiming a recent purchase is being recalled or failing a quality inspection, and inviting you to click a link for a “full refund” or more info—this is phishing.
What authorities say:
The FTC and ABC7 strongly warn against clicking links in such unsolicited texts. Instead, check your Amazon account directly for any legitimate recalls.
After reviewing numerous reports, officials emphasize that clicking on these links can expose your personal and financial information to fraudsters.
Community experiences:
On Reddit’s r/Scams, users frequently report such messages:
“Amazon: Urgent Recall Notice. Please do not use products you recently purchased … Please click this link …”
Many commenters note that Amazon typically notifies customers via email or directly within their account—not through unsolicited text messages.
How the Scam Works
Scammers send a text message that looks like it’s from Amazon. It often says something like, “Urgent Recall Notice: An item you recently purchased has been recalled for safety reasons. Click here for a full refund.” The text often includes a link that looks like a legitimate Amazon URL.
If you click the link, you are taken to a fake website that looks exactly like the Amazon login page. If you enter your login credentials, the scammers will steal your information and gain access to your Amazon account and potentially other accounts if you use the same password.
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How to Spot a Fake Recall Text
- Unexpected Texts: Amazon will not typically send an unsolicited text message about a recall.
- Suspicious Links: The link in the text will likely not be a genuine Amazon URL. It might have misspellings or extra words in the address.
- Sense of Urgency: The message will try to pressure you into acting quickly with words like “urgent” or “immediate.”
- Request for Personal Information: Legitimate recall notices do not ask for personal or financial information.
Summary: Spotting the Difference
| Feature | Legitimate Recall | Fake Recall Text (Scam) |
|---|---|---|
| How you’re notified | Via Amazon site or email | Unsolicited SMS with a link |
| Where to verify details | Amazon account / official site | Link embedded in text—not safe |
| Action recommended | Follow provided recall instructions | Ignore, report as spam, delete |
| Main risk | Safety hazard from the product | Data or financial theft via phishing |
What You Should Do
Verify any recall message within your Amazon account—never via links in texts.
If you believe you received a scam text:
Do not click the link.
Report it as spam or forward to 7726 (SPAM) if you’re in the U.S.
Always use official Amazon channels for managing your orders and potential recalls to keep your personal information safe.
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