The Aetna Extra Benefits Card is a type of benefit card offered by Aetna as part of some of their health plans. This card provides a variety of additional services or benefits beyond traditional health insurance coverage.

The specifics of the card can vary based on the type of insurance plan you have (e.g., Medicare Advantage, Medicaid, or other health plans).

Here’s a general overview of how the Aetna Extra Benefits Card typically works and what it might offer:

1. Benefits and Uses:

• Healthy Food or Grocery Benefits: Some plans provide credits that can be used to purchase healthy foods, including fruits, vegetables, and other nutritious items at participating retailers.
• Fitness and Wellness Benefits: You may be eligible for discounts on gym memberships or fitness programs, wellness supplies, and other health-related products and services.
• OTC (Over-the-Counter) Benefits: The card may provide credits to purchase approved over-the-counter products, such as vitamins, supplements, or medical supplies.
• Transportation Benefits: In some cases, the card can be used for transportation to medical appointments or pharmacies.
• Other Health-Related Benefits: Depending on your specific plan, you may be eligible for additional benefits, such as assistance with dental, vision, hearing, and other health needs.

2. How to Use the Aetna Extra Benefits Card:

• Card Activation: Upon receiving the card, you may need to activate it. Follow the instructions provided by Aetna, which can usually be done online, by phone, or through the Aetna member portal.
• Using the Card: You can use the card at participating retailers, pharmacies, and other locations that accept the Aetna Extra Benefits Card for eligible purchases. Simply swipe the card at checkout or use it for online orders, as applicable.
• Check Your Balance: You can check the balance on your Aetna Extra Benefits Card through the Aetna website or app, or by contacting Aetna customer support.

3. Eligibility:

• The Extra Benefits Card is typically available as part of specific Aetna health plans such as Medicare Advantage or other supplemental plans. If you’re eligible, your card will be sent to you by Aetna.
• Eligibility Requirements: The eligibility for the card varies based on your Aetna plan. Make sure to verify with Aetna whether you are enrolled in a plan that provides the Extra Benefits Card.

4. How to Get an Aetna Extra Benefits Card:

• If you’re a current Aetna member, you can contact Aetna customer service to inquire about whether your health plan includes the Extra Benefits Card.
• Alternatively, check your Aetna member portal to see if your plan offers this card or if you need to opt into it.
• If you’re not yet an Aetna member, you can explore different plans on their website to see if any offer the Extra Benefits Card.

5. Where to Use the Card:

• The card can typically be used at participating retailers, pharmacies, and other providers that accept it. Aetna usually provides a list of these participating locations on their website or through their customer service.

6. Checking Your Balance and Transactions:

• To monitor how much you’ve spent or to check your balance, visit Aetna’s website or use the Aetna mobile app.
• You can also call Aetna’s customer service to get your card balance and review your transaction history.

Contacting Aetna:

• Customer Service: Call the Aetna member services number on the back of your card or visit their website for assistance.
• Aetna Website: www.aetna.com

Check your Wellness Credit Balance

1. Go to the Aetna website.

2. Log in with your user ID and password. If you are not a registered user, you will need to sign up by using information on your Aetna member card.

3. Once you are logged in, select Health & Wellness from the menu

4. Scroll down to Wellness Tools and select Access Wellness

5. Next you will see the Incentive Reward Programs screen. Under Active Incentive Programs, choose your completed Go for the Gold program level for the current year. The Expired Incentive Programs section below will show your incentive rewards earned in previous years.

6. After clicking on your program level, you will then be directed to the program level page showing your wellness credit earned.

Features of the NationsOTC Solution:-

1. CMS-compliant and fully customizable program.

2. 24/7/365 live customer service.

3. Comprehensive product formulary, including healthy foods and connectivity devices.

4. Competitive product pricing

5. Five national distribution centers

6. Nationwide 2-day delivery, at no additional cost

Member Portal

Create additional brand affinity by featuring your logo on the portal, which offers:-

• Robust search options with the ability to filter, sort and search by category, pricing, wallet, and more
• Product recommendations based on individual needs
• Expandable product detail pages complete with 360-degree images
• Benefit tracking to see available dollars to spend on plan-approved products
• Order tracking with carrier details and frequent status updates

Aetna Extra Benefits Card 2023

Open the  Member Portal and the page will be redirect you to the member portal for profile registration. After completing registration, you will be prompted to activate your card if you have OTC Card in your hands.

How does the card work?

Starting January 1, we load the card every quarter with $100. Members can use the card to pay for in-network copayments when visiting a primary care physician (PCP) office, a specialist office, and offices that perform certain other types of services.

If your office accepts Mastercard®, the member can swipe the card as a debit card (with or without a PIN) to pay the copayment amount. The member can pay the full amount in this way. Or, if your office allows the use of more than one payment method, the member can opt to pay a portion of the amount with the card and use a different payment method for the rest of the amount.

What if the card doesn’t work or is declined?

• Make sure the member is using the card only for a copayment.
• The card hasn’t been activated. The member can activate their card by calling the number on their activation sticker. That number is 1-877-261-9951 (TTY: 711). The member should call that number to activate the card and then try to pay again.
• The expense might not be considered eligible under the plan. The member should refer to their Explanation of Coverage (EOC) document.

Need help getting started?

If you have any questions, please call us at 877-439-2665(TTY: 711).

Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge.

FAQs

How do I use my Aetna Healthy Benefits card?

1. Always select credit when using the card – a PIN is never needed.
2. You can also shop online or by phone.
3. Online: Visit Aetna.NationsBenefits.com, log in and shop for approved food products.
4. By phone: Call 1‑877‑204‑1817 (TTY: 711) and speak to a representative who can assist you with your order.

What is the Aetna card used for?

The Aetna Extra Benefits Card can help with certain everyday expenses. Aetna® Dual Eligible Special Needs Plans, or D-SNPs, give you an Aetna Medicare Extra Benefits Card to help pay for everyday expenses like healthy foods, over-the-counter health products and even rent.

What is group ID on Aetna insurance card?

Each employer that purchases a health plan for its employees also has a number. This group number identifies the specific benefits associated you your employer’s plan. Healthcare providers use the group number plus your member ID number to file claims for your care.

Where is my subscriber ID on Aetna?

You can find your Member ID on your ID card, Welcome Letter, or any EOB we sent to you.

What does nap mean on my Aetna card?

NAP stands for National Advantage Program. You may get a discount if you use a NAP doctor. However, a discount cannot be guaranteed under the NAP for any particular claim. But… and it’s important: NAP doctors are NOT in-network for your plan.

Is Aetna Better Health of Kansas a Medicaid plan?

Aetna Better Health of Kansas is part of Aetna® and the CVS Health® family, one of our country’s leading health care organizations. We’ve been serving people who use Medicaid services for over 30 years — from kids, adults and seniors to people with disabilities or other serious health issues.

How do I check my balance on my Healthy Food Benefit card?

Quickly and easily check the balance on your card without logging into your account! Simply enter your card number and security code, which may be located on either the front or back of your card.