Many users online are reporting that the ADCB mobile app isn’t working today — people are saying they can’t log in, the web banking also shows trouble, and even WhatsApp banking isn’t responding.
Some say it started yesterday and appears to still be happening today (March 2, 2026).
This strongly suggests the issue is widespread server-side trouble (not just a problem on your phone). Multiple folks are trying to login without success.
- If you are experiencing issues with the ADCB app today, Monday, March 2, 2026, there are a few likely reasons depending on the specific problem you are seeing.
1. Check for Scheduled Maintenance
ADCB recently conducted scheduled maintenance (e.g., February 22). While there is no broad public notice for an outage today, the bank frequently performs updates during the early morning hours (UAE time). If you see a “System Unavailable” message, it is usually a temporary server-side update.
2. Common Fixes for App Crashes
If the app is closing immediately upon opening or crashing during a transaction:
Keyboard/Themes (Android): ADCB-Egypt and UAE support have noted that using third-party keyboards or unauthorized themes can cause the app to crash. Try switching back to your device’s default keyboard/theme.
Android System WebView: For persistent crashes, go to Settings > Apps > Android System WebView and select “Uninstall updates.” Restart your device and try the app again.
Display Font: If your phone’s font size is set to “Extra Large,” some vital buttons or checkboxes may be pushed off-screen, preventing you from proceeding.
Also Read : Easy Fix : Your account has been disabled in the App Store and iTunes
3. Login and OTP Issues
Biometrics: If Face ID or Fingerprint login is failing, try entering your password manually. Once logged in, you can disable and re-enable the biometric feature in the settings.
OTP Problems: If you aren’t receiving SMS OTPs, ensure your network signal is strong. ADCB has been moving toward In-App Authentication; ensure notifications are enabled for the app so you can “Approve” transactions within the app instead of waiting for a code.
4. Direct Support
If none of the above works, you can contact ADCB directly:
Phone (UAE): 600 50 2030
Phone (Outside UAE): +971 2 621 0090
Email: ADCBMobile@adcb.com or appreview@adcb.com
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