Activate a Gift Card – : How can I Activate a Gift Card?

Activate a Gift Card – : How can I Activate a Gift Card? is recognized as the world’s leading classical music channel. Each year, we are proud to bring 150+ exceptional live performances from top artists and ensembles to passionate music fans worldwide. The platform is home to the world’s largest video-on-demand catalog in the classical music industry with over 3,000 concerts, operas, ballets, documentaries, master classes and jazz programs available to stream in HD.

Today, music lovers tune in from 190 countries in over 3,000 cities.

The community is also active and thriving on social media, where we number over 1.4 million strong!

How do I log in to

Log with email and password

  • Enter your email and the previously used password

Log via social authentication

In case that you have used the social authentication provided by Facebook or Apple as a means of connection, please click on the button and follow the connection steps.

How can I activate a gift card?

1. Go to the following link to redeem the activation code:

2. Enter the code you received by email (example: R12ACYP48BILQK9K)

3. Choose the email address that you will use to log in to your account. If you already have a guest account, you’ll be asked to log in first. If you’re new to, you’ll be prompted to create one!

Please note that it is not possible to activate a gift card if you have an active monthly or annual subscription; a gift card can only be activated on a free account.

Can I activate a gift card if I already have a subscription? 

If you are currently an active subscriber but would like to switch to a gift card, you’ll need to:

  1. First unsubscribe from your current subscription.
  2. Then, wait until the end of the subscription period you’ve already paid for.
  3. Once your subscription has ended and you are switched to a free guest account, you’ll be able to activate your gift card.

How do I log into Roku if I am already a subscriber?

To start watching your favorite films on Roku, please follow the steps indicated here:

N.B.: If you are already subscribed to, do not subscribe directly from the Roku app; this may create a duplicate subscription.

What devices can I use to watch

  • On a computer via our website
  • On TV via AirPlay or Chromecast
  • On any Apple device via our iOS application
  • Our Roku application

You can access our films on all Internet-ready devices (PC, laptop, tablet or mobile device) equipped with a web browser. For browser access, we recommend using Google Chrome or Safari, but you can also use Firefox, Internet Explorer (version 11 or higher) or Edge. For iOS app users, we recommend using iOS 11 or higher.

In addition, we recommend an Internet connection with a data rate of 6MB/s or higher. For lower quality video or on mobile devices, a connection of at least 1 MB/s is required.


How can I watch via AirPlay?

If you have an Apple TV (or an AirPlay 2-compatible Smart TV), you can watch all of’s videos directly on your TV screen using your iPhone, iPad (via our iOS app), or Mac computer.

 In our iOS app (iPhone or iPad), follow these steps:

  • Launch the application and begin watching a video.
  • You will see an AirPlay icon ios12-3-airplay-icon.png at the bottom right-hand corner of the video player. N.B.: This icon will only appear when an AirPlay-enabled device is available!
  • Click the AirPlay icon and choose your AirPlay destination.

In a web browser (Mac computer), follow these steps:

  • Launch in your browser, make sure you are logged in to your account, and begin watching a video.
  • Find the AirPlay icon  ios12-3-airplay-icon.png on the right-hand side of the menu bar at the top of your screen.
  • Click the AirPlay icon and choose your AirPlay destination.

How do I watch on my TV with Chromecast?

If you have a Chromecast connected to your TV, you can cast any of’s videos directly from your tablet, smartphone, or Google Chrome browser.

When you begin watching a video, the Chromecast icon download.png appears on the video player. Click on it and select your device to begin streaming to your Chromecast!

How to watch on TV?

Our videos can be viewed on any Chromecast-connected TV using the Google Chrome browser or our iOS app.

How do I unsubscribe?

After you unsubscribe, you will still have access to all our videos until the end of your current subscription, but your plan will not renew at that time. As specified in our terms and conditions (article 10), no refunds will be granted for time remaining on a canceled plan.

*For iOS users : subscribers who signed up via our iOS mobile app can unsubscribe through iTunes.

*For Roku users : Subscribers who signed up via our Roku mobile app can unsubscribe through Roku.