Facebook Memories not working or not showing up can be caused by a few common factors such as selected settings excluding some memories, temporary bugs, app cache corruption, or lack of content shared on certain dates.
✅ Common Causes
Here are the typical reasons why Memories might not show or behave strangely:
You haven’t posted enough content or activity to trigger “On this day/Memory” prompts.
The Memories feature might be turned off (or your notification settings are set to very low).
Older posts are set to very restrictive privacy settings (e.g., “Only Me”), deleted posts, or content hidden — which means those posts won’t be eligible for Memories.
App or browser glitch: outdated version, corrupted cache, device-specific bug.
Changes in how Facebook displays Memories: it may no longer push them as aggressively into your feed, so you might have to visit the Memories section manually.
A server-side or backend issue with Facebook/Meta itself. Many users report when it’s not working for everyone at once.
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🛠 Fixes / Troubleshooting Steps
Here are practical steps you can work through. Start with the easy ones and move to the more involved if needed.
Check Memories notification settings
In the Facebook mobile app: menu ≡ → Memories → Settings (gear icon) → Notifications → set to All Memories.
Also check if you’ve hidden specific dates, people or keywords under “Hide Memories”. If hidden, those won’t appear.
Check your posting history & privacy settings
Do you have enough posts/data from previous years? If you just joined or rarely posted, there may simply not be enough for Memories to show.
Go to your profile → Posts. Check some older posts and see whether their audience is set to “Only Me” or “Friends”. If they’re “Only Me”, they may be excluded from Memories.
If you deleted many old posts, they obviously can’t appear as memories.
Update the app / clear cache / reinstall
On Android: Settings → Apps → Facebook → Storage → Clear Cache (and optionally Clear Data) then restart the app.
On iOS: Because you can’t directly clear cache, you can uninstall and reinstall the Facebook app.
Additionally ensure your app is updated to the latest version via Play Store / App Store.
Try a different device or browser
If you’re on mobile, try opening facebook.com/memories on a desktop browser. See if the issue persists. If it works there but not on mobile, the issue may be device/app specific.
If on browser, disable extensions or try a different browser to rule out browser-specific blockages
Log out and log back in / restart your device
Sometimes simple re-authentication fixes minor account/feature glitches.
Restarting your phone or device can also clear minor memory/cache issues.
Check for server/outage issues
Visit a site like Downdetector or search “Facebook Memories not working” to see if many users are reporting the same thing. If it’s widespread, it may be a bug on Facebook’s side and you may just wait.
🧩 Some Specific Quirks & Notes
Some users report that text-only posts are not showing up in Memories anymore, while media posts still do.
Others note that the “Then & Now” style (showing old vs current photo) used to appear in Stories or feed, but no longer shows up in the same way.
If you edit a post after it appears as a Memory, it may remove the Memory “frame” or change how it appears.
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