Here’s the guide to activating your Catch Connect (now OnePass Mobile) SIM and logging in: Go to catchconnect.com.au and look for “Activate my SIM” or a similar link.
📱 Catch Connect (OnePass Mobile) — SIM Activation & Login
🔐 Activation Code?
There is no activation code involved for Catch Connect. Activation is done directly on their website or via the app using your SIM number and personal details.
✅ Step-by-Step Activation Process
1. Visit the Catch Connect (OnePass Mobile) Activation Page
Go to catchconnect.com.au and look for “Activate my SIM” or a similar link. Seminars Only
2. Enter SIM Details
Input your SIM card number (located on the SIM or packaging).
The activation process may ask to:
Select or confirm your mobile plan
Provide personal information
Enter payment details
If porting your existing number, verify with an SMS code.
3. Activation Time
Typically takes about 15 minutes, though in rare cases can take up to 48 hours. Complete within 30 days of receiving your SIM.
4. Troubleshooting
If it’s still showing “processing” after a day, contact 1300 222 825 or use live chat support.
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🌐 Logging into Catch Connect / OnePass Mobile
On Web:
Navigate to catchconnect.com.au/login
Enter your email and password (same credentials if you’re a returning customer).
Access account dashboard to:
Top-up or recharge
Check usage and expiry
Add data extras or change plan
View transaction history.
Via Mobile App:
Download or open the Catch Connect Mobile app.
It should auto-update to OnePass Mobile.
Sign in using your same login credentials.
Manage your plan and settings just as you would on the website.
✔️ Summary Table
| Action | What to Do |
|---|---|
| Activate SIM | Use activation page, input SIM number, set up plan/details |
| Login to manage account | Visit website or app, use email/password to access dashboard |
| Support issues | Contact support via 1300 222 825 or online live chat |
⚠️ Additional Notes
Catch Connect was acquired by Optus and rebranded to OnePass Mobile from May 1, 2025—this is mostly a branding update; all your login details remain the same.
Activation delays (SIM stuck in ‘processing’) have been reported—especially on Reddit—so if activation stalls, reach out to support right away.
If you’re porting a number, ensure your previous service remains active until the transfer completes. Activation may involve a verification code sent via SMS.
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