mobile.standardbank.co.za Activate SIM Card – Standard Bank Mobile

mobile.standardbank.co.za Activate SIM Card – Standard Bank Mobile

To activate new Standard Bank Mobile SIM Card, visit https://mobile.standardbank.co.za and enter your SIM number and your ID Number. Then click on “Activate SIM”. You will find your Standard Bank SIM number on the back of your SIM card.

To activate using the website; you may follow the below steps:

Visit us at: https://mobile.standardbank.co.za/?intcmp=coza-sitewide-headernav-shop-mobile

1. Enter your sim number (You will find your standard bank sim number on the back of your sim card)

2. Enter your ID number

3. Tick the terms and conditions box

To connect to the sim team; please email us on email support@mobile.standardbank.co.za or Dial 135 from your Standard Bank SIM, alternatively Dial 0801 212 577 or 031 819 5321 from your mobile or landline.

sim-image

As a Standard Bank Mobile customer, you qualify for several rewards:

  • Get the value of your banking account fee back in airtime.
  • 1MB for every R20 spent on your qualifying card spend.
  • Monthly data rewards based on your UCount Rewards level.
  • Extra UCount Rewards points by having an active Top Up or Flexi SIM.

Note: Inclusive airtime and data reward allocations may expire.

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What is a SIM spend limit?

You can limit your monthly wireless bill with the help of the SIM spending cap. Only the Flexi plan is affected. By logging into your account at www.mobile.standardbank.co.za, you can set a spending restriction for your SIM card.

Please note that spend limits do not apply when roaming internationally.

Can I keep my current mobile number?

To keep your current mobile number, you can port your number to Standard Bank Mobile. You can request to port during signup, or if you already have a Standard Bank Mobile SIM you can do so in the ‘Manage SIMs’ area in your profile.

Remember, we can’t start the porting process until you have activated your Standard Bank Mobile SIM. Once you have activated you will use the Standard Bank Mobile number allocated to you until the porting process has been completed.

You will receive an SMS to confirm that your port request has been submitted.

After 48 hours (from Monday to Thursday), if your port has been unsuccessful we will give you a call to assist you. Unsuccessful porting can be due to a number of reasons stipulated by your current service provider, in which case you will be required to chat to them directly. Your current network may also notify you of the reason for your failed port.

Potential reasons for unsuccessful porting:

  • You are currently still in a contract.
  • You have not notified your current network of your move to Standard Bank Mobile.
  • You have provided the incorrect information for porting.
  • Your account with your current network is in arrears.
  • You have ported within the last 2 months.

To chat to your network about releasing your number, call one of the below numbers:

  • Vodacom 082 111
  • Cell C 084 135
  • MTN 083 1808
  • Telkom Mobile 081 180

Porting usually takes between 48 to 72 hours.