X-MAKER App Network Connection Error | How to Fix

If you are seeing a “Network Connection Error” with the X-MAKER App (used for the X-MAKER or X-MAKER JOY 3D Printer), it is almost always due to a Wi-Fi band mismatch or a “stuck” pairing mode.

Here is the step-by-step fix, ranked from the most common cause to the least common.

1. The 2.4GHz Rule (Most Common Cause)

The X-MAKER printer cannot see or connect to 5GHz Wi-Fi networks. If your router combines 2.4GHz and 5GHz into one name (Smart Connect), the printer will fail to connect.

• Fix: Ensure your phone is connected to a 2.4GHz dedicated network.

• Workaround: If you cannot separate your router bands, move the printer further away from the router (2.4GHz travels further than 5GHz, so sometimes distance forces the correct connection).

2. The “Solid Yellow” Reset

You cannot connect if the printer is merely “on.” It must be in a specific pairing state.

1. Turn the printer on.

2. Find the Red Reset Button (usually on the back near the power switch).

3. Long press it until you hear a beep.

4. Wait until the indicator light turns Solid Yellow.

   • Note: If it is blinking yellow, it is not ready. It must be solid.

5. Open the app and try the connection setup again.

3. Permission Check (iOS/Android)

The app needs permission to scan your local network to find the printer.

• On iPhone: Go to Settings > X-MAKER. Enable Local Network and Location.

• On Android: Go to Settings > Apps > X-MAKER > Permissions. Ensure Location (Precise) is allowed (this is required to scan for Wi-Fi devices).

4. The Hotspot Trick

During setup, the app might ask to join a temporary hotspot named “X-MAKER JOY” (or similar).

1. If the app gets stuck connecting to this hotspot, manually go to your phone’s Wi-Fi settings.

2. Select the X-MAKER network manually.

3. Once connected, immediately switch back to the X-MAKER app to finish the data transfer.

5. Check for “App Updates”

A known bug in older versions of the X-MAKER app caused frequent network timeouts.

• Go to the App Store or Google Play Store and ensure you are on the latest version. A patch was released specifically to fix “printer configuration network error prompts.”

Summary:

• Light Status: Must be Solid Yellow before starting.

• Network: Must be 2.4GHz.

• Permissions: Local Network access must be On.