Error Code 0057 Fix | Transaction not permitted to cardholder

Error code 057 is most commonly encountered on credit card POS devices and means “Transaction not permitted to cardholder”. This error doesn’t mean the device is faulty; the problem is entirely related to the card being used.

1. POS Device / Credit Card Error

Your bank rejected the transaction due to security or authorization restrictions, even though there was money in your account.

Possible causes:

  • Transaction Restriction: Your card may be blocked for online shopping (e-commerce), international use, or mail order transactions.

  • Incorrect Transaction Type: You will receive this error if you are using a “Debit Card” instead of a credit card and trying to make a payment in installments.

  • Blocked: The bank may have suspected something suspicious and blocked the card against this merchant.

Solution:

  • Call Customer Service: You cannot fix this problem through the POS device. The cardholder needs to call their bank to have the transaction restriction lifted.

  • Try a different card: The quickest solution at that moment is to try a card from a different bank.

Also Read : A Fatal Error Occurred When Running FuseeĀ 


2. Brother Printer Error

If you see this code on a printer screen:

  • Meaning: Paper jam in the duplex (double-sided printing) unit.

  • Solution: Open the back cover of the printer and remove the jammed paper.

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