That phone number belongs to Chase Bank’s Fraud Prevention Department (specifically for retail accounts like checking, savings, and electronic money movements like Zelle or wires).
However, you should handle this call with caution due to “spoofing.”
Why you might be seeing this number:
Account Hold: Your account may have been locked due to suspicious activity (a large Zelle transfer, an international purchase, or a new account setup).
Identity Verification: Chase might be calling to confirm a recent application or a change to your personal details.
Spoofing Alert: Scammers often “spoof” this exact number to make it look like Chase is calling. They will then try to trick you into giving up a one-time passcode (OTP) or your full SSN to “verify” you.
How to handle it safely:
Given your interest in researching online scams, you’ll know the golden rule: Never trust the Caller ID.
Hang up: If they called you first, do not provide any information.
Call back manually: Dial the number on the back of your physical debit card or use the official number from the Chase website.
Check the App: Often, if there is a real fraud alert, you will see a notification or a banner at the top of your Chase mobile app asking you to “Review Activity.”
Also Read : Spectrum 50 Discount Scam
The “One-Time Passcode” Rule
If a representative asks you for a code they just texted you, be extremely careful. Chase’s own automated texts usually say, “Chase will never call you to ask for this code.” If someone is on the phone asking for it, they are likely a scammer trying to log into your account.
Be the first to comment