The phone number 855-836-3987 is associated with Google, specifically with charges from services like the Google Store and YouTube Premium.
If you see this number on a bank or credit card statement and don’t recognize the charge, it’s possible it could be for one of the following reasons:
A Google service you or someone you know subscribed to:
- This number is often linked to charges for YouTube Premium, Google Play, or other Google subscriptions. It’s a good idea to check your Google account’s purchase history to see if the charge matches a legitimate purchase.
A fraudulent charge:
- While the number is tied to Google, it has also been reported in connection with fraudulent charges. Scammers sometimes use legitimate company names and phone numbers to make their activity seem authentic.
What to Do
Check your Google account’s purchase history.
- The first step is to log into your Google account and review your payment and subscription history. You can often find this information by searching for “Google payments” or “Google subscriptions” and logging in.
Contact your bank or card issuer.
- If you still can’t identify the charge, contact your bank or credit card company immediately. They can help you investigate and, if the charge is fraudulent, take steps to reverse it and protect your account.
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How can I verify this phone number with Google’s official pages
To verify the legitimacy of a phone number like 855-836-3987 with Google’s official pages, there are a few recommended approaches:
Check Google’s official support or help pages:
Google does not widely publicize support phone numbers on their main help sites, but official Google support numbers are sometimes listed in service-specific help sections (e.g., Google Store, Google Play).
For payment and subscription issues, verify numbers via the official Google Payments Center: users can see transactions and customer support contacts linked to their Google accounts.
Use official Google account verification tools:
Google allows phone numbers to be verified for account security purposes through SMS or phone call codes. While this primarily applies to verifying one’s own number, it can help confirm if a number is recognized by Google services in a legitimate way.
The Google Ads or AdMob platforms ask users to verify phone numbers by sending a 6-digit code via SMS or call, which confirms the number’s association with a Google service.
Contact Google support via official channels:
Contact Google Support through https://support.google.com or the Google Store support page and confirm if the phone number is an official support line.
Avoid answering calls or giving personal info to numbers unless verified through Google’s own website or account portal.
In general, the most reliable way is to log into the Google account associated with the suspicious activity or transaction and look for support contact numbers provided there. Any phone number listed in direct account portals or official Google Help Center articles is likely legitimate.
If unsure, users can always submit queries or requests for authorized Google support numbers through official help forums or support pages:
Payments and subscriptions page: https://myaccount.google.com/payments-and-subscriptions
Google support main page: https://support.google.com
Google explicitly instructs users to report unauthorized charges or contact support only through its verified help systems, which reduces risk from scam numbers purporting to be Google.
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