The phone number 855-337-6884 belongs to Edfinancial Services, a federal student loan servicer approved by the U.S. Department of Education.
Details about Edfinancial Services
Company name: Edfinancial Services (also known as HESC/Edfinancial)
Purpose: Manages federal Direct Loans and Federal Family Education Loan Program (FFELP) loans on behalf of the Department of Education.
Official websites: edfinancial.studentaid.gov and edfinancial.com.
Main contact number: 1‑855‑337‑6884 (for Direct Loans).
Alternate contact: 1‑800‑337‑6884 (for FFELP or private loans, and military service members)
Hours of operation (EST):
Monday: 8 a.m. – 9 p.m.
Tuesday–Wednesday: 8 a.m. – 8 p.m.
Thursday–Friday: 8 a.m. – 6 p.m.
Saturday (limited hours): 10 a.m. – 2 p.m..
If you received a call from this number, it is most likely from Edfinancial Services regarding a student loan account or payment inquiry.
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Is this number safe from phone scams and spoofing
The number 855‑337‑6884 is officially associated with Edfinancial Services, a legitimate federal student loan servicer approved by the U.S. Department of Education. Calls or messages from this number are typically safe if they genuinely come from Edfinancial.
However, phone spoofing—where scammers disguise their caller ID to appear as a trusted entity—is widespread and can make even legitimate numbers appear unsafe if impersonated.
Is the number safe?
Yes, 855‑337‑6884 is a verified and legitimate Edfinancial Services contact. You can confirm this by checking official government and company websites (e.g., studentaid.gov or edfinancial.com).
But, scammers sometimes spoof real numbers to trick people into sharing personal or banking information. This means that even if “Edfinancial Services” appears on caller ID, you should verify before interacting.
How to confirm authenticity
Hang up and call back using the official Edfinancial number listed on their website (never redial a suspicious call).
Check your online loan account to verify if contact attempts are recorded there.
Do not share personal data (Social Security Number, passwords, or bank details) over the phone unless you initiated the call.
How to protect yourself from spoofing
Use call‑blocking or spam‑filtering apps like Hiya or Truecaller, which flag suspicious callers.
Enable two‑factor authentication (2FA) on your financial and email accounts to prevent hijacking.
Report suspicious spoofing or scam attempts to the FTC or FCC Consumer Complaint Center.
Stay alert for spoofing red flags, such as urgent payment requests or grammatical errors in messages.
In short, 855‑337‑6884 itself is safe, but spoofed calls pretending to be from this number are possible. Always verify by independently reaching out to Edfinancial Services through their official channels.
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