The phone number 1-800-421-2110 is an official customer service number for Bank of America. This number is specifically designated for Credit Card accounts.
If you need to contact Bank of America regarding your credit card, this is the correct number to use.
While this number is legitimate, you should always be cautious if you receive a call from it and are asked for personal information. It is a good practice to hang up and dial the number yourself to ensure you are speaking with an official representative.
Banking services
If you have an existing account with Bank of America, please have your account number ready. We accept calls made through relay services (dial 711).
Deposit accounts and accessible banking services
800-432-1000
Spanish
800-688-6086
Credit Card accounts
800-421-2110
Business Credit Card accounts
Call the phone number on the back of your card.
Home mortgage loans
800-669-6607
Home equity existing accounts
800-269-3084
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Home equity (applications in progress)
800-269-3084
Lost or stolen cards
ATM or debit cards
888-635-6000
Credit cards
800-732-9194
If you’re calling from outside the U.S., please use the international 800 access code from your country of origin.
Investment Accounts
Contact your advisor or one of the following:
Merrill
Getting Started
866-706-8321
Current Clients
800-637-7455
(TTY/TDD hearing impaired: 866‑657‑3323 )
401(k) & Stock Options
866-820-1492
Merrill Edge Self-Directed
877-653-4732
Merrill Guided Investing
888-654-6837
Bank of America Private Bank
Contact your Private Bank client team or Client Banking Services at 800‑878‑7878
Merrill Benefits OnLine®
Please refer to your statement, or other plan communications, for the correct phone number for your plan.
Institutional retirement plan participants can receive quarterly participant statements, annual tax statements (1099 R), confirmations, plan forms and fee disclosures (404a5) in Braille or large-print formats.
Equity and Employee Stock Purchase Plan participants can obtain plan related documents in Braille or large-print formats.
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