If you’re having trouble logging into 7shifts (login not working, error messages, etc.), here’s a breakdown of what’s happening and what you can do:
✅ Current Status
According to the official 7shifts status page, login issues have occurred in the past (e.g., March 28, 2023) and were resolved.
Third-party monitors show that 7shifts is currently operational (no widespread outage reported). For example, StatusGator lists the service as “up”.
That means if you cannot login right now, it is likely not due to a major system-wide outage, but rather a localized issue (account, device, network).
🛠 Troubleshooting Steps
Here are some practical steps you can take to fix your login issue:
Check your login credentials
Make sure you are using the correct email address and password. The help centre notes that having the wrong email can cause login failure.
If you changed your password recently (or your company did), make sure you’re using the updated login.
Reset your password
On the login screen select “Forgot password” / reset your password, and follow the link in your email. The help article says this often resolves login problems.
If you’ve attempted incorrect logins several times, you may be locked out temporarily (e.g., after 5 failed attempts).
Use the correct login method
7shifts recently changed how login works: they are phasing out “username” in favour of email address only. This means you should enter your email + password.
If you’re still using a username field and it isn’t working, try switching to email login (or ask your manager).
Clear cache / try a different device or browser
If you’re logging in via web browser: clear browser cache, cookies; try an incognito/private tab.
If using the mobile app: ensure your app is updated; try reinstalling it.
Try logging in from a different device (phone ↔ tablet ↔ computer) to isolate if it’s device-specific.
Check network / company settings
Some login issues may stem from company account changes (your account may have been deactivated, your employer may have changed settings).
Contact your manager or 7shifts admin at your workplace to confirm that your account is still active and correctly set up.
If you still can’t login
Use the 7shifts help centre: they have a “Troubleshoot log in issues” article with guidance and their support contact.
Provide details: your email, company name, error message you’re seeing (e.g., “Wrong email or password”, “Account locked”, etc.).
If your employer manages your 7shifts account, ask them to contact 7shifts support.
Also Read : Why is My Paramount Plus Not Working
🔍 Particular Error Messages & What They Might Mean
“Wrong email or password. Please try again.”
→ Entered credentials are incorrect. Double-check email and password. If correct, reset your password.Blank screen after login / no schedule loading
→ Could be account deactivated, or a session/permission issue. Some users report this as a past issue.“Unable to access your account. Please contact your manager.”
→ Likely your account has been deactivated by admin. Ask your manager to check your status.
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