72166 Fraud Text | Fraud and Account Security Alerts

The short code 72166 is a legitimate number used by Chase for sending fraud and account security alerts via text message.

Chase may contact you through an interactive text message if we have reason to believe someone may be attempting to gain access to your banking or credit card account(s). Up to ten (10) messages may be sent per incident. Message and data rates may apply.

You can end these messages by texting the word “STOP” to any of the Fraud and Account Security messages you receive or to any of the Fraud & Account Security short codes; 28107, 36640 or 72166. You don’t need to send STOP to each short code.

If you receive a text message from 72166, it’s typically for one of the following reasons:

• A potential fraudulent transaction: Chase may send you an interactive text message asking you to confirm or deny a recent purchase.
• Account security alert: The bank may notify you of a suspicious login attempt or other unusual activity on your account.

How to verify the message is legitimate

While 72166 is a valid Chase number, scammers can “spoof” phone numbers to make their messages look like they are coming from a legitimate source. To protect yourself, always follow these best practices:

1. Do not click on any links in the text message
2. Do not reply with any personal information, such as your Social Security number or account number
3. Do not call a phone number provided in the text
4. Log in to your account directly through the official Chase mobile app or website to check for any alerts or unrecognized transactions.
5. Call the number on the back of your credit or debit card to speak with a Chase representative directly and verify the alert. This is the safest way to confirm if the message is real.

Important points to recognize:

• The legitimate Chase short codes include 28107, 36640, and 72166.

• Authentic messages provide transaction details and ask if the transaction was authorized.

• Chase rarely includes links in such texts. If present, verify they lead to official Chase websites.

• If in doubt about a message from 72166, call the number on the back of your Chase card to confirm.

• Do not provide personal info or transfer money based on unsolicited calls or texts claiming to be from Chase.

In summary, 72166 is used by Chase for fraud alerts but scammers can spoof it, so always verify through official channels before acting on such alerts.