The 503 Server Maintenance error is different from the 504 error. While the 504 error usually means your car is having trouble reaching the server (a timeout), a 503 error means the issue is entirely on Tesla’s end.
Here is the breakdown of what is happening and what you can do.
1. What this error means
The “503” code stands for “Service Unavailable.” This essentially means the Tesla servers are either:
Overloaded: Too many users are trying to access the app at once.
Undergoing Maintenance: Tesla is actively updating their backend software.
Unlike the 504 error, this does not indicate a problem with your vehicle, your phone, or your cellular signal.
2. What you should do
Because this is a server-side issue, standard troubleshooting (like rebooting your car) will generally not fix it.
The “Wait and See” Method: This is usually the only fix. 503 errors are typically resolved by Tesla within 15 to 60 minutes.
Check Server Status: Go to a site like DownDetector and search for “Tesla.” If you see a huge spike in reports, you know it is a global outage and you just have to wait it out.
Do NOT Log Out: Avoid logging out of the Tesla app during a 503 error. If the authentication servers are down, you might not be able to log back in until they are fixed.
3. Can I still drive?
Yes. Your phone key works via Bluetooth, which does not require the internet or Tesla’s servers.
Phone Key: Will still unlock and start the car as long as you are standing next to it.
Key Card: Will always work as a backup.
Remote Features: Things like pre-conditioning the cabin, checking charge status remotely, or “Sentry Mode” live viewing will fail until the servers come back online.
Summary:
If you see “503,” put your phone away and try again in 30 minutes. It is not your car’s fault.
Be the first to comment