The phone number 1-800-273-8255 is the original ten-digit number for the U.S. National Suicide Prevention Lifeline. As of July 16, 2022, this number was converted to the simpler three-digit number 988 to expand mental health crisis services, but the original 1-800-273-8255 number remains active and in service for those seeking help.
This lifeline provides free, confidential support to people in crisis or emotional distress, connecting them to skilled crisis workers and local mental health resources. The phone number has also been popularized through a 2017 song titled “1-800-273-8255” by rapper Logic featuring Alessia Cara and Khalid, which raised awareness for suicide prevention and mental health support.
Current US National suicide hotline number
The current U.S. national suicide hotline number is 988. This number serves as the 988 Suicide & Crisis Lifeline and provides free, confidential, 24/7 support for mental health, substance use, and crisis situations.
It offers access via call, text, or chat and is designed to connect people with trained crisis counselors quickly and effectively. The 988 number has largely replaced the previous 1-800-273-8255 number while that number remains active as well.
For immediate support in a crisis or emotional distress, one can call or text the 988 Suicide & Crisis Lifeline anytime, 24/7. The service is free, confidential, and provides judgment-free care by trained counselors. It supports everyone, including veterans (who can call 988 then press 1 or text 838255), Spanish speakers (dial 988 then press 2 or text AYUDA to 988), and Deaf/Hard of Hearing people (with access via videophone). The 988 Lifeline offers help for issues such as mental health struggles, substance use, loneliness, and more.
Also Read : 800 733 2767 | American Red Cross Contact Number
What should I say when I call or text 988
When calling or texting 988, here is what to expect and what to say:
When you call 988, you will first hear an automated message giving you options (like pressing 1 for Veterans support or 2 for Spanish language). You can choose or just wait to be connected to a nearby crisis counselor.
Once connected, the counselor will introduce themselves and ask if you are safe. You can talk openly about what you are feeling and experiencing. The counselor listens with compassion and without judgment.
You can say anything you feel comfortable sharing—about your emotional state, thoughts of self-harm, or any distress. The counselor is there to provide support, coping strategies, and help you explore ways to stay safe.
When texting 988, you will be asked to complete a brief survey to help the counselor understand your situation before connecting with a live counselor who will offer empathetic support.
You don’t need to prepare a script or specific words—simply be honest about your feelings, ask for help, or talk about what’s troubling you.
The key is to share what you feel comfortable with; the counselors are trained to listen and support you through difficult moments without judgment.
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