The phone number 050-3801-3600 is officially associated with Rakuten Card, a Japanese credit card company.
Rakuten Card uses this number to make automated calls to customers who have missed their payment due date (normally on the 27th of each month, or the next business day if the bank is closed).
If you receive a call from this number, it is for confirming your payment date and payment method through voice guidance in Japanese.
Is 050-3801-3600 a scam call or legitimate business
The phone number 050-3801-3600 is associated with Rakuten Card’s legitimate automated calls in Japan, usually regarding missed credit card payments. However, caution is advised with any unexpected calls, as scammers often use caller ID spoofing to mimic legitimate numbers.
The presence of this number alone does not guarantee legitimacy because scammers can spoof numbers to appear trustworthy. If you receive a call from this number, verify independently by contacting Rakuten Card directly through official channels before providing any personal or payment information.
Generally, legitimate business calls will not pressure you or ask for sensitive information immediately, while scam calls often use pressure tactics and urgency to extract information or payments.
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How to check if 050-3801-3600 is spoofed or real
To check if a call from 050-3801-3600 is spoofed or real, you should follow these steps:
Do not give out personal information or press any buttons during the call.
If the caller claims to be from a company (like Rakuten Card), hang up and independently call the company’s official customer service number found on their website or your billing statements.
Look for signs of spoofing such as:
Calls that create urgency or pressure.
Requests for personal or payment information.
Caller ID name or number that does not match what you have saved or expect.
Use caller ID management or spam detection apps that can help identify spoofed calls.
If suspicious, hang up and report the call to authorities or the company being impersonated.
In general, you can’t be 100% sure just by the number displayed, because scammers can fake (spoof) numbers to trick you. Verification by contacting the legitimate company separately is the safest approach.
This approach helps protect against falling victim to spoofing scams.
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