This project is aimed at developing an online defect tracking system useful for applications developed in an organization. The Defect Tracking System (DTS) is a web based application that can be accessed throughout the organization.
This system can be used for logging defects against an application/module, assigning defects to individuals and tracking the defects to resolution. There are features like email notifications, user maintenance, user access control, report generators etc in this system.
The software is fully integrated with CRM (Customer Relationship Management) as well as CMS (Content Management System) solution and developed in a manner that is easily manageable, time saving and relieving one from manual works
The development of the new system contains the following activities, which try to automate the entire process keeping in view of the database integration approach.
User friendliness is provided in the application with various controls. The system makes the overall project much easier and flexible to the end user. It can also be deployed over the Internet. Various classes have been used to provide file upload and mail features.
There is no risk of data mismanagement at any level while the project development is under process. It provides high level of security using different protocols like https etc. The system Interface provides good environment to solve any kind of defect.
The system capture the overall details of any defect from this user interface and send it to the particular administrator. Every defect details must be stored in the centralized data base server which can be organized by the company